Returns & Exchanges
At Emma Relief, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, you can return or exchange items within 30 days of delivery. All garments must be in their original, unwashed condition with tags still attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place the unworn apparel in its original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing